We had them completely redo the heating coil in the bathroom floor. They had specific instructions that we were to approve the placement before proceeding. We approved it with one caveat -- that it needed to be moved closer to the corner where the sink meets the tub. That's right where someone will stand so we need to make sure the slab stays warm there in the winter.
Well, we came home from a long weekend away and found that the coil had not been moved, and that it all had been mortered over.
Unbelievable.
They had some lame reason why it wasn't feasible to get it closer (a point we've been generally battling with them all along) so we finally just gave up. To tear it all out again and start over would be a big undertaking and delay the project even more.
So we just gave up on it. It's close enough, and much better than it was before. We just want to get the project moving so we can move back into our bedroom sometime in the near future.
And this is how they beat you down. At some point you tire of the battle and are willing to accept less than the ideal.
Photos below show the tile being placed, with part of the coil still visible in the top one.
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