Friday, August 12, 2011

Let 'em Have it

Liane's patience finally ran out. The carpet guy called to let her know the rug for the porch is not going to be in for another week. She cleverly asked when it had been ordered. A week ago. BOOM! You see, she had given them her selection a month ago. This is the latest in a series of things (doors, windows, etc.) that were not ordered quick enough to be here at the time they were needed, which has caused many delays in the project.

And not only that, she had ended up having to do a lot of research and sample gathering for her choice in the first place because they didn't offer much that was any good.

They asked about possibly making another choice. Wisely she put it back in their court to figure it out. "If Steve wants to run around like I did and gather up a bunch of samples and bring them over to me to select something different I am willing to try that, but otherwise it's unacceptable and you guys need to figure it out."

I feel for the guy. He was really just the messenger. Now he has a message to take back with him.

1 comment:

  1. They just screwed around and were not paying attention to the fact that Liane's patience would run out when school started up. You would think they would be getting the picture that you all...read Liane...are staying on top of this. Have they had the nerve to ask for another payment? I understand that they may need funds for their cash flow situation but they should have been up front with you. We will need X number of dollars to order the materials at regular and appropriate intervals. Aren't you glad you didn't build from scratch?

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